Description and specification of products
We strive to ensure that all products conform to the illustrations, photographs, and descriptions provided on the website and in our catalog. However, we make no warranty, expressed or implied, as to the accuracy, reliability and completeness of this information due to differences in color reproduction of electronic displays. Consequently, we cannot be held responsible for apparent discrepancies. If we find, or are made aware of, typographical, clerical, or other accidental errors or omissions on the website, or any other communication, we will make all reasonable efforts to correct such errors or omissions within a reasonable time. If you receive products that do not conform to illustrations, photographs or descriptions, or if, following an error on our part, you received the wrong product, you can return this product in accordance with the provisions of our Policy of Return listed in these Conditions of Sale.
We reserve the right to make any changes to the specification of products that may be required to comply with any applicable security or other legal or regulatory requirements without notice.
As we also offer customized products, please verify that all of the information you provide to us is correct, accurate and complete before placing an order for such products. Customized products cannot be returned to us if the said return is due to an error on your part in your information. Please note that this does not affect your consumer rights (including, but not limited to, those described in these Terms of Sale).
Orders
All orders placed will be subject to these Conditions of Sale.
You can contact us at any time before your order is shipped to modify your order. However, this does not apply to custom products. We will only accept changes to orders for customized products if we are reasonably able to accommodate your request without additional work. If your order is changed, we will notify you of any changes to the price in writing.
We reserve the right, in our sole discretion, to refuse, cancel and / or terminate orders at any time for reasonable reasons. For example, we may refuse, cancel and / or terminate an order if there has been a violation of these Terms of Sale or if the product is no longer available and we are unable to return it to stock.
Price and payment
Unless otherwise stipulated, all prices quoted are inclusive of VAT and exclude shipping costs and all other taxes. However, Our prices may change at any time without notice. These changes will not affect orders that we have already accepted. If the price indicated in your order differs from our current price, we will inform you as soon as we receive your order.
We accept the following payment methods :
- Visa, mastercard, american express, jcb…
- Paypal
Guarantee of articles
In the event of a defect in an item purchased, customers have the legal guarantee for hidden defects and, in accordance with article L211-5 of the Consumer Code, the legal guarantee of conformity.
The hidden defect being a defect of the thing which, under normal conditions of use, makes it unfit for the use for which it is intended and the obligation of conformity being understood as the delivery of the thing contractually agreed, the The publisher of this site is in particular not responsible for the normal wear and tear of articles, accidental damage or resulting from abnormal use of articles.
General provisions
If a provision, or part of a provision, of these Conditions of Sale is deemed illegal, void or unenforceable, said provision or partial provision will be deemed not to be part of these Conditions of Sale, and the legality, validity or character enforceable of the other provisions of these Conditions of Sale will not be affected, unless the law in force requires otherwise.
These Conditions of Sale (and the linked conditions incorporated by reference) constitute the entire agreement between you and us with regard to the order of products or services, and cancel and replace all agreements, projects of agreement, arrangements, commitments or accessory contracts of any kind whatsoever concluded by the parties, whether verbal or written, with regard to this object.
We decline all responsibility in the event of non-execution or delay in execution or non-compliance with our obligations under these Conditions of Sale, arising from any cause beyond our control.
Our renunciation to assert the violation of any provision of these Conditions of Sale can not be interpreted as a renunciation to assert any other violation or any subsequent violation.
This contract is concluded between you and us. No other person will have the right to enforce any of its conditions.
Applicable law and jurisdiction
These general conditions are subject to the application of French law and the jurisdiction of French courts. The language of the contract is French.
Contact us
Your comments and opinions are always welcome. We make every reasonable effort to ensure that your experience is positive, we are also at your disposal in the event of a complaint.
To do this, please contact us by email at: contact@moana-pearl.com
Intellectual property rights
Moana Pearl is a trademark registered with the INPI (National Institute of Industrial Property). National number: 17 4 374 563.